KNOWN Church Care
Keep people known.
Keep care moving.
KNOWN helps your church see who needs care, know who owns the next step, and make sure follow-through actually happens.
“The issue was never whether people cared.”
Demonte Daniels, Founder, KNOWN Church Care
The problem
Care shouldn't depend on somebody remembering.
In most churches, pastoral care lives in a dozen places at once. When care is scattered, people can easily be missed. Not because no one cares, but because no one can see the whole picture.
KNOWN gives your church one shared place to see:
How KNOWN works
See the need. Share the care. Follow through.
- 1
See who needs care
Know who needs attention, who is outside the church's Care Rhythm, and where follow-up is overdue.
- 2
Know who owns it
Assign people and needs to pastors, elders, care leaders, or ministry teams.
- 3
Keep the story together
See care history, meaningful conversations, household context, and what someone has been walking through.
- 4
Know what happens next
Schedule follow-ups so care does not disappear after one conversation.
For pastors
See how care is moving across your church.
See where care is healthy, where gaps are forming, and where your team may need support.
- Care Coverage
- People needing attention
- Unassigned care needs
- Overdue follow-ups
- Meaningful care connections
- Care-team workload
- Movement over time
For care leaders
Simple enough for the people actually doing the caring.
- A simple mobile experience
- Very few taps
- No complicated CRM
- No long forms
- No training manual required
Planning Center
Already using Planning Center? Keep it.
KNOWN isn't trying to replace Planning Center. Planning Center stays the source of truth for your people, households and lists.
KNOWN becomes the dedicated care layer on top: care ownership, Care Groups, Care Rhythm, care needs, follow-ups, each person's Story, and pastoral oversight.
Planning Center
People · Households · Lists
KNOWN
Care · Ownership · Follow-Up · Oversight
People first
Your people are not tasks.
KNOWN was designed around people first. Pastoral care should not feel like closing tickets or managing cases. The person, their household, their story, what they are walking through, and the next step stay at the center.
People deserve to be known, not just counted.
Care Groups
Organize care the way your church actually works.
Create your own Care Groups, each with its own leaders and Care Rhythm. Already keep these as Planning Center Lists? Connect them, and membership stays in sync.
Care Circle 1
Led by Monica Lindqvist
Seniors
Led by David Okafor
New Members
Led by Grace Holloway
Homebound
Led by Monica Lindqvist
Young Adults
Led by Daniel Reyes
Privacy & permissions
Sensitive care deserves thoughtful access.
Your church decides who can see and do what. Confidential pastoral notes are permissioned separately from everyday care, and sensitive actions are recorded in an audit history.
Confidential notes never appear in shared care history or emails.
Why KNOWN exists
Built by a pastor who knows the problem firsthand.
Demonte Daniels
Founder, KNOWN Church Care
Lead Pastor, Presence Church
KNOWN Church Care was created by Pastor Demonte Daniels after seeing how easily pastoral care can become scattered across texts, conversations, spreadsheets, personal notes, and memory.
KNOWN was built to help churches care for people with greater clarity without turning people into tasks or replacing the systems they already use.
Demonte Daniels
Founder, KNOWN Church Care
Lead Pastor, Presence Church
Pricing
Unlimited people on every plan.
Your price shouldn't increase because more people need to be known. Plans are based on the size of your care team, not your congregation.
Essential
$59/month
Up to 5 care-team users
- Unlimited people
- Today, Log Care and follow-ups
- Pastor Overview
- Care Groups and Care Rhythm
- Confidential notes and audit history
- Planning Center connection
Team
Most Popular$79/month
Up to 10 care-team users
- Unlimited people
- Today, Log Care and follow-ups
- Pastor Overview
- Care Groups and Care Rhythm
- Confidential notes and audit history
- Planning Center connection
Church
$99/month
Up to 25 care-team users
- Unlimited people
- Today, Log Care and follow-ups
- Pastor Overview
- Care Groups and Care Rhythm
- Confidential notes and audit history
- Planning Center connection
Every plan includes everything in KNOWN. Month-to-month. Cancel anytime.
Your church already has people who care. KNOWN helps them care together.
Give your team one clear place to see needs, share responsibility, and make sure the next step actually happens.